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General Terms and Conditions of Sale

1. Area of scope

For all shipments the following general terms and conditions apply.

2. Associated

The purchase agreement includes:
Mimplabox, S.L.
NIF/CIF B-91580704
C/Coliseo Bloque/4 Puerta/22
41089 - Montequinto - Dos Hermanas
Owner: Mimplabox, S.L.

3. Object

These General Conditions expressly regulate the relations between Mimplabox, S.L. and the users (hereinafter the Users), who make the purchase of the products and accessories of sports of contact offered through this web page (hereinafter the Website).
These General Conditions have been prepared in accordance with Law 34/2002, on services of the information society and electronic commerce, Law 7/1998 on General Conditions of Contract, Consolidated Text of the General Law of Defense Consumers and Users and other complementary laws, Law 7/1996 on Retail Merchandise Management, and any legal provisions resulting from application.
The products of Mimplabox, S.L. will be available only in the territory of Spain (Peninsula and Balearic Islands), for all orders outside Spain or countries of the European Union, the User should contact Mimplabox, S.L. to manage in a personalized way.

4. Acceptance formalization and validity

By the use and / or provision of any of the products of this Web Site, it assumes acceptance as a User, without reservations of any kind, to each and every one of the General Conditions of Contract and the Conditions of Use.
To place an order, the User must follow the online purchase procedure detailed on this Website. All orders will be subject to confirmation and acceptance by Mimplabox, S.L. In this sense, the formalization of the contract for the purchase will be understood when Mimplabox, S.L. send the confirmation and order details to the User.


To buy at Mimplabox, S.L. registration is required. The data provided will be stored in the database of Mimplabox, S.L. to process the order and to make your next purchases easier and faster.
When registering, every user can request that the system recognize him automatically. This will allow the user to streamline the purchase process and gain more direct access to their data, since prior identification will not be necessary to access them.
Automatic recognition is done through cookies. If the user has requested that the system recognize it automatically, Mimplabox, S.L. it will only ask the user to identify himself if he connects to this Website from a different computer than usual or if he has deleted his temporary Internet files (cache and / or cookies).
In addition, Users who have indicated this in the registration process will receive by e-mail and / or postal information and publications of Mimplabox, S.L.

5.Prices, method of payment and shipping costs

Prices, method of payment and shipping

The prices applicable to each product are those indicated on the website of Mimplabox, S.L. at the moment of making your order including all of them corresponding VAT (Value Added Tax).
The prices may change at any time, without affecting the orders that had already been made and accepted by Mimplabox, S.L.
The shipping costs are described in the section Shipping and Returns. The shipping price is calculated according to the country of destination, the weight / volume of the package. No shipments will be made to Military Bases, Barracks or PO Boxes.
For shipments to other destinations, Mimplabox, S.L. will define and communicate to the User the corresponding shipping costs, as well as the taxes that are applicable in each territory.

Way to pay

The payment of purchases will be made by bank transfer (only transactions in Euro will be accepted, coming from European Union countries) Virtual POS, payment with Visa, Mastercard American Express and Paypal credit card.
If you require an invoice, you can request it by sending an email to during the process of order processing. You must also communicate the tax information of the company to proceed with the shipment of the invoice.

6. Delivery of goods

The delivery of its products will be made through a transport company or postal services, according to the customer's choice, contracted by Mimplabox, S.L.
When your order leaves the warehouse, an email is sent informing you that the shipment is already in transit. At that moment the carrier or Postal Mail will deliver the requested product at the address indicated.

The delivery time will depend on the stock of the items, the transport service selected by the customer and the destination of the shipment.
The merchandise will be delivered at the address that the User has indicated, making the shipments, from Monday to Friday not holidays. In the device of Shipping and Returns all services and transportation costs are specified.

Impossible delivery

If it is impossible to deliver, we will try to contact the User to find a safe place and make the delivery, if Mimplabox, S.L. can not find a safe place will return your order to our store.
It should be kept in mind that storage and re-shipping of the product may have an additional cost.
If you do not receive the order within the indicated period, you can contact Mimplabox, S.L. through the telephone (+0034) 673 86 98 47 or to the email address

7. Delivery

The estimated delivery time is based on the acceptance of the order, packaging of the product and the moment in which the payment is made. As a general rule, for items in stock the waiting period will be 1 working days for the preparation of the order + transport according to destination. The customer will be informed of the deadline by email. At the time of delivery when the customer receives the product must review it and note on the delivery note any defect, so that if there is any defect can make a return or immediate change, in case of inability to be able to review the product the customer may communicate within 48 hours any defect that has the product received.

8. Return policy

If the product does not have a manufacturing defect:

El Usuario dispone de un plazo de 15 días desde la fecha de su recepción para devolver el producto. Para que se realice con éxito la devolución deberá cumplirse lo siguiente:

- El producto objeto de devolución no debe de haber sido usado. El producto debe estar en las mismas condiciones en las que fue recibido.

- El Usuario, deberá mantener el envoltorio original, el albarán de compra y toda aquella documentación que le acompañe.

- No se aceptaran devoluciones de bucales, cosquillas, vendas, short de lycra ni cascos por motivos de higiene. Mimplabox,S.L. contactará con el Usuario para fijar día y hora en la que se le recogerá el paquete. Los gastos del transportista correrán a cargo del Usuario. Mimplabox,S.L. examinará el artículo. En caso que el artículo esté en el mismo estado original en que fue enviado, se devolverá el dinero utilizando el mismo método que se utilizó para realizar la compra descontando el importe de los gastos de envío y realizando el pago de envío por devolución.

If the product is defective or incorrect:

Mimplabox, S.L. guarantees the quality of its products and service, but if by mistake the User receives a product that has not ordered or is in a defective state, you can contact us by phone (+34) 673 86 98 47 or by sending an email electronic mail to Mimplabox, S.L. will contact you to set the day and time at which the order will be collected. Mimplabox, S.L. will proceed to carefully examine the returned product and will inform the User by e-mail within 10 days if it proceeds to the return or replacement thereof. In case of return, the amount paid will be refunded in full, excluding shipping costs, as it has already been a service. The amount will be refunded through the same medium used by the User to pay the purchase within a maximum period of 30 days.

9. Changes and Cancellations.

If you need to change or cancel your order, you can do so by calling the phone immediately (+34) 673 86 98 47 or by sending an email to If the order is already in transit and outside the warehouse of Mimplabox, S.L. it will not be possible to make changes or cancellations and Mimplabox, S.L. it will send it as requested.

10. User responsibility

The User undertakes to make a lawful use of the services, without contravening the current legislation, nor to damage the rights and interests of third parties. The User guarantees the veracity and accuracy of the data provided when completing the contracting forms, avoiding the causation of damages to Mimplabox, S.L. for the incorrectness of the same. Failure to comply with any of these conditions may lead to the withdrawal or cancellation of the services provided by Mimplabox, S.L. without prior notice to the User and without any right to compensation.

11. Product Warranty

Mimplabox, S.L. guarantees that the articles that are on sale through its Website offer the highest quality, the originality of the product and do not present defects, nor hidden defects that can make them dangerous or unsuitable for normal use. The warranty does not include defects caused by negligence, shock, improper use or manipulation, or wear and tear due to normal use. Products modified or altered by the User or a third party outside the professional team of Mimplabox, SL are excluded from the warranty. Items where defects or defects are apparent, we recommend that the User formulate the claim within a maximum period of 2 months following the delivery of the product. To make use of the guarantee, it is essential to keep the receipt or receipt of purchase of Mimplabox, S.L ..

12. Commercial data and commercial communications

In compliance with the provisions of Law 15/1999 on the Protection of Personal Data, we inform you that the completion of any existing form either in physical form or on the website or the referral of a email to:

.- They will be treated with the utmost confidentiality and will be part of the files owned by Mimplabox, S.L., For their management and response to them, as well as, for the commercial management that links Mimplabox, S.L. with the User, and sending by e-mail the sales that are made, for the delivery of the purchases, and the information about the offers we create of the User's interest, provided that the User has not expressly stated his denial.

.- Implies the acceptance of the privacy policy (reflected in the same website, as well as the authorization to Mimplabox, S.L. to process the personal data that the User provides. Mimplabox, S.L. it presumes that the data has been entered by its owner or by the person authorized by it, and that it is correct and accurate.

In accordance with current legislation on data protection, Mimplabox, S.L. has adopted the appropriate levels of security to the data provided by Users and, in addition, has installed all means and measures at its disposal to prevent loss, misuse, alteration, unauthorized access and extraction thereof. The user can exercise the rights of access, rectification, cancellation, opposition and revocation of the consent given, by written communication addressed to Mimplabox, S.L., located in C / Coliseo Bloque / 4 Puerta / 22. 41089 Dos Hermanas (Sevilla), as well as sending an e-mail to the address:, or by calling the telephone number (+34) 673 86 98 47

13. Extinction

Mimplabox, S.L. may terminate the contract for breach of any of the obligations established in these General Conditions.

14. Industrial and intellectual property

All illustrations, designs, icons, graphics, photographs, images and any other elements that are part of the website are the exclusive property of Mimplabox, S.L .. In this regard we inform the User that Mimplabox, S.L. is a trademark protected and registered in the B.O.P.I (Spanish office of trademarks and patents). Unauthorized reproduction, distribution, marketing or transformation of such marks, logos, etc. constitutes an infringement of the intellectual and industrial property rights of Mimplabox, S.L. or of the owner of the same, and may give rise to the exercise of any judicial or extrajudicial actions that may correspond to them in the exercise of their rights

15. Jurisdiction and applicable law

These General Sales Conditions are subject to Spanish law and for any discrepancy as to the interpretation or execution thereof, the Parties expressly submit to the jurisdiction of the competent Courts and Tribunals.