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General Terms and Conditions of Sale
1. Area of scope
4. Acceptance formalization and validity
5.Prices, method of payment and shipping costs
Prices, method of payment and shipping
Way to pay
6. Delivery of goods
The estimated delivery time is based on the acceptance of the order, packaging of the product and the moment in which the payment is made. As a general rule, for items in stock the waiting period will be 1 working days for the preparation of the order + transport according to destination. The customer will be informed of the deadline by email. At the time of delivery when the customer receives the product must review it and note on the delivery note any defect, so that if there is any defect can make a return or immediate change, in case of inability to be able to review the product the customer may communicate within 48 hours any defect that has the product received.
8. Return policy
If the product does not have a manufacturing defect:
El Usuario dispone de un plazo de 15 días desde la fecha de su recepción para devolver el producto. Para que se realice con éxito la devolución deberá cumplirse lo siguiente:
- El producto objeto de devolución no debe de haber sido usado. El producto debe estar en las mismas condiciones en las que fue recibido.
- El Usuario, deberá mantener el envoltorio original, el albarán de compra y toda aquella documentación que le acompañe.
- No se aceptaran devoluciones de bucales, cosquillas, vendas, short de lycra ni cascos por motivos de higiene. Mimplabox,S.L. contactará con el Usuario para fijar día y hora en la que se le recogerá el paquete. Los gastos del transportista correrán a cargo del Usuario. Mimplabox,S.L. examinará el artículo. En caso que el artículo esté en el mismo estado original en que fue enviado, se devolverá el dinero utilizando el mismo método que se utilizó para realizar la compra descontando el importe de los gastos de envío y realizando el pago de envío por devolución.
If the product is defective or incorrect:
Mimplabox, S.L. guarantees the quality of its products and service, but if by mistake the User receives a product that has not ordered or is in a defective state, you can contact us by phone (+34) 673 86 98 47 or by sending an email electronic mail to email@example.com. Mimplabox, S.L. will contact you to set the day and time at which the order will be collected. Mimplabox, S.L. will proceed to carefully examine the returned product and will inform the User by e-mail within 10 days if it proceeds to the return or replacement thereof. In case of return, the amount paid will be refunded in full, excluding shipping costs, as it has already been a service. The amount will be refunded through the same medium used by the User to pay the purchase within a maximum period of 30 days.
9. Changes and Cancellations.
If you need to change or cancel your order, you can do so by calling the phone immediately (+34) 673 86 98 47 or by sending an email to firstname.lastname@example.org. If the order is already in transit and outside the warehouse of Mimplabox, S.L. it will not be possible to make changes or cancellations and Mimplabox, S.L. it will send it as requested.
10. User responsibility
The User undertakes to make a lawful use of the services, without contravening the current legislation, nor to damage the rights and interests of third parties. The User guarantees the veracity and accuracy of the data provided when completing the contracting forms, avoiding the causation of damages to Mimplabox, S.L. for the incorrectness of the same. Failure to comply with any of these conditions may lead to the withdrawal or cancellation of the services provided by Mimplabox, S.L. without prior notice to the User and without any right to compensation.
11. Product Warranty
Mimplabox, S.L. guarantees that the articles that are on sale through its Website offer the highest quality, the originality of the product and do not present defects, nor hidden defects that can make them dangerous or unsuitable for normal use. The warranty does not include defects caused by negligence, shock, improper use or manipulation, or wear and tear due to normal use. Products modified or altered by the User or a third party outside the professional team of Mimplabox, SL are excluded from the warranty. Items where defects or defects are apparent, we recommend that the User formulate the claim within a maximum period of 2 months following the delivery of the product. To make use of the guarantee, it is essential to keep the receipt or receipt of purchase of Mimplabox, S.L ..
12. Commercial data and commercial communications
In compliance with the provisions of Law 15/1999 on the Protection of Personal Data, we inform you that the completion of any existing form either in physical form or on the website www.ilcoliseum.com or the referral of a email to: email@example.com
1º.- They will be treated with the utmost confidentiality and will be part of the files owned by Mimplabox, S.L., For their management and response to them, as well as, for the commercial management that links Mimplabox, S.L. with the User, and sending by e-mail the sales that are made, for the delivery of the purchases, and the information about the offers we create of the User's interest, provided that the User has not expressly stated his denial.
In accordance with current legislation on data protection, Mimplabox, S.L. has adopted the appropriate levels of security to the data provided by Users and, in addition, has installed all means and measures at its disposal to prevent loss, misuse, alteration, unauthorized access and extraction thereof. The user can exercise the rights of access, rectification, cancellation, opposition and revocation of the consent given, by written communication addressed to Mimplabox, S.L., located in C / Coliseo Bloque / 4 Puerta / 22. 41089 Dos Hermanas (Sevilla), as well as sending an e-mail to the address: firstname.lastname@example.org, or by calling the telephone number (+34) 673 86 98 47
Mimplabox, S.L. may terminate the contract for breach of any of the obligations established in these General Conditions.
14. Industrial and intellectual property
15. Jurisdiction and applicable law
These General Sales Conditions are subject to Spanish law and for any discrepancy as to the interpretation or execution thereof, the Parties expressly submit to the jurisdiction of the competent Courts and Tribunals.